Mix and Match

Shipping policy

Shipping Policy

At our store, we are committed to delivering your orders in a timely and reliable manner across Pakistan.

1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

  • Major Cities (Karachi, Lahore, Islamabad, Rawalpindi): 3–5 business days
  • Other Cities & Remote Areas: 5–8 business days

Delivery times may vary depending on location and courier services.

3. Shipping Charges

  • We offer Free Shipping on selected products or orders above a certain amount (if applicable).
  • Otherwise, a standard delivery fee will be calculated at checkout.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email to track your delivery in real-time.

5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan for your convenience.

6. Delays & Issues
In rare cases, deliveries may be delayed due to weather conditions, courier issues, or high demand. We appreciate your patience in such situations.

7. Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for delays or failed deliveries due to incorrect information.

8. Damaged or Missing Items
If you receive a damaged or incomplete order, contact us within 24–48 hours with proof (images/video), and we will assist you accordingly.